Our commitment to quality
We strive for mutual success
We offer our customers more value than they expect and more than others can offer. We achieve this by delivering superior solutions. We must also offer operational excellence and two key aspects that are difficult to quantify but crucial to success: credibility and trust.
Customer Value: We differentiate ourselves through the higher customer benefits of our products and services. Added value for our customers is the measure of our success.
Solution Leadership: We help our customers by offering efficient and secure solutions providing more comfort, ease of installation, and maintenance. We are continually investing in innovation so that we can develop superior solutions.
Operational Excellence: Operational excellence ensures that the products we deliver are top-quality, extremely reliable and competitively priced. Quality, deadlines and costs are our priorities.
Empowered to deliver the highest standards
To contribute to the overall quality mindset in the organisation, Belimo employees are empowered and encouraged to make continuous improvements to operational performance at every step of the value chain.
By raising awareness among our employees we emphasise our commitment to quality to live up to the standards we have defined for ourselves.
- We understand our customers and focus on making them more successful.
- We help our customers to achieve comfort, energy efficiency, safety in buildings, ease of installation and maintenance over the lifetime of the building.
- The order of our priorities is quality first, timeliness second and cost third.
- Operational excellence in all of our business processes ensures our products and services are top quality. Quality is everyone's responsibility.
- We learn from our mistakes and see them as an opportunity to drive excellence.
- We only do ourselves what others cannot do better. This will give us more time for our main tasks.